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UMass Amherst Libraries

Citation Managers at UMass

Get started with Zotero

1. Download Zotero 5.0 for Windows or Mac AND the browser connector, and register for a free account.

2. Open Zotero.  In your browser, search for an article.

3. Click the Zotero icon at the top of your browser to save a citation from that page.  It will look different   depending on how many articles there are in your list. A pop-up window will appear on the upper right of the screen and will indicate where your citations are being save in your Zotero library

4. To manually add a citation, highlight the folder you plan to use. Click the new item button  and choose the type of item you would like to add.  Type in each field necessary for your citation.

5. Edit citations by clicking on a field.

6. Create and edit folders to organize your work. To move an item to Trash, right click, and choose "Move Item to Trash."  Items stay in the "Trash" folder until you empty it.

7. Zotero makes it easy to view the article for a citation that you have saved in your Zotero collection, but there is a setting that you can adjust to make it more reliable from off campus.  To set the UMass Libraries as your favorite library, click on "Edit," "Preferences," then in "Advanced," enter

"" as resolver, version 0.1.

8. Writing your paper, use the Zotero tab in Word  

or Libra Office      

or Google Docs       to insert citations and a bibliography.


Zotero support:

Getting Started with Zotero Tutorial

Browser Connector Error 9/13/2021

                Zotero error message

If you are getting this error when you try to install the Zotero browser connecter, there is a solution.

Short answer:
Log out of all of your UMass Google Apps.  The "Install Connector" button will now take you to the Google Play Store to download the plugin.  Download, install, and restart the browser.

Long Answer:
When you install the browser connector it tries to take you to the Google Play Store to download the plugin.  The permissions on the UMass subscription to Google Apps blocks the Play Store, just like it blocks YouTube.  You need to log out of all Google Apps that use your account before the browser will open the Play Store.  

Once you have downloaded and installed the browser plugin, the Zotero icon should appear in your browser's toolbar, usually to the right of the URL address box.  Sometimes the browser needs to restart before the plugin is fully installed, so the icon might not appear until after you restart.