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The University of Massachusetts Amherst

Research Impact Indicators & Metrics

RIIM Team - Contact Us!

We welcome your questions about impact metrics and/or your suggestions to improve this guide. Please contact us at

This guide has been developed by a team of librarians:

  • Christine Turner, Scholarly Communication Librarian
  • Jennifer Chaput, Data Services Librarian
  • Melanie Radik, Science and Engineering Librarian
  • Rebecca Reznik-Zellen, Head, Science and Engineering Librarian, and
  • Sarah Fitzgerald, Assessment and Planning Librarian

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How to Make a Difference

To enhance your research impact:

Maintain Profiles on Multiple Platforms

Creating and updating author profiles and sharing works on multiple platforms creates visibility for readers with different platform preferences and increases the likelihood your work will be discovered in searches

  • Create an ORCiD profile to connect your publications and affiliations and distinguish yourself from other researchers.
  • Create your Google Scholar profile to help yourself appear in top hits for Google searches for your work.
  • Create a Mendeley profile to connect your publications and track metrics associated with them.
  • Claim your Web of Science ResearcherID to make changes to your scholar profile in Clarivate products including Publons.
  • Check your automatically generated Scopus Author Profile to ensure that your preferred name, affiliation, and publications are associated with your profile. 
  • Share your work in Zotero.
  • Consider whether or not to create profiles on ResearchGate or, knowing that they are proprietary sites and you cannot control the ways they use your information.

Google Scholar Profiles

Google Scholar profiles track citations of your work and calculate an H-index for you. Learn more about the H-index on the Author Metrics page. Google Scholar's calculations are based on a very broad set of publications including grey literature such as conference presentations.

Web of Science Profiles

Web of Science tracks citations of your work in WOS indexed publications and calculates an H-index for you. Different platforms will show different H-indices based on the set of publications they use for calculations. Learn more about using citation metrics responsibly on the Apply Metrics Responsibly page. 

Scopus Author Profile

Scopus tracks citations of your work in Scopus indexed publications and calculates an H-index for you. Different platforms will show different citation counts and H-indices because they evaluate your research and citations based on different sets of publications.