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Manage citations and create formatted bibliographies in various output styles (e.g. MLA, APA, Chicago).

New RefWorks

Interested in the migration to the New RefWorks

Check out the resource guide

Contacting RefWorks

RefWorks Offers Technical Support

Monday-Friday ­ 6 AM PT ­ 5 PM PT

Contact RefWorks at:

Tel: +1.775.327.4105

Or submit a form to start a "case" (contact) with Proquest (Refworks' parent company)

To begin a case:

First go to the Proquest Support Center and fill out this form

Under the first heading "Products," choose "Refworks"

Under the next heading "Category" choose the type of problem you are having with RefWorks 

Fill out the rest of the form with your contact information

Then click "Continue" and follow the rest of the directions

RefWorks (ProQuest) will contact you directly about your problem


Log In

New to RefWorks?
Sign up for an Individual Account

Current Users
Login to your RefWorks Account

Schedule a RefWorks Consultation

Group Code is RWUMassA

RefWorks Help

Need help with RefWorks:

RefWorks YouTube Channel

Schedule an appointment with a UMass Amherst Librarian


Access RefWorks via Smart phones, PDAs and cell phones. Features include the ability to view references in a RefWorks account, search within RefWorks, add a note to a reference and add new references using a “smart add” option.