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ACCOUNT SETUP INSTRUCTIONS
Go to the NYT Academic Pass homepage and select Create Account.
Sign up with your UMass email address. Note: You can't sign up if your UMass email already exists in the system. See fixes below.
Retrieve the NYT confirmation email from your UMass email account.
Note: Your NYT Academic Pass is good for one year. After one year, return to the Academic Pass homepage to request a new confirmation email.
ACCOUNT TROUBLESHOOTING
If you currently have a paid subscription using your UMass email:
Cancel the account by calling NYT customer service.
Go to the NYT Academic Pass homepage and select Create Account.
Set up a new Academic Pass using your UMass email address and wait for email confirmation.
If you used your UMass email in a defunct account:
Go to NYTimes.com and change the email address associated with your old account.
Click LOG IN in the upper right, enter your email and password -- or click Forgot Password?
Click your email in the upper right, scroll down to My Account, and Change Email. For lapsed accounts, you don't have to use a real email.
Return to the NYT Academic Pass homepage and select Create Account.