Using RefWorks for Annotations
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RefWorks at the UMass Amherst Libraries   Tags: bibliographies, citation_management, how to, refworks  

Manage citations and create formatted bibliographies in various output styles (e.g. MLA, APA, Chicago).
Last Updated: Jun 2, 2015 URL: Print Guide RSS Updates

Welcome Print Page

Helpful Tutorials

Trouble using RefWorks?

Look for video tutorials throughout the guide that can help you master RefWorks



There are many ways of obtaining help from UMass Librarians

Come to the Reference Desk:

Fall 2015
Monday - Wednesday 10 - 8
Thursday and Friday 10 - 5
Saturday 11 - 4
Sunday 1 - 6

Call during above hours:

W.E.B. Du Bois Reference Desk

Science and Engineering Library

Instant Message:
Instant Message with a Reference Librarian during staffed hours.

Use or online form to submit a brief, factual question.


Log In

New to RefWorks?
Sign up for an Individual Account

Current Users
Login to your RefWorks Account

Schedule a RefWorks Consultation

Group Code is RWUMassA


Contacting RefWorks

RefWorks Offers Technical Support

Monday-Friday ­ 6 AM PT ­ 5 PM PT

Contact RefWorks at:

Tel: +1.775.327.4105

Or submit a form to start a "case" (contact) with Proquest (Refworks' parent company)

To begin a case:

First go to the Proquest Support Center and fill out this form

Under the first heading "Products," choose "Refworks"

Under the next heading "Category" choose the type of problem you are having with RefWorks 

Fill out the rest of the form with your contact information

Then click "Continue" and follow the rest of the directions

RefWorks (ProQuest) will contact you directly about your problem



RefWorks Help

Need help with RefWorks:

Schedule an appointment with a RefWorks Librarian



Access RefWorks via Smart phones, PDAs and cell phones. Features include the ability to view references in a RefWorks account, search within RefWorks, add a note to a reference and add new references using a “smart add” option. 

© 2014 University of Massachusetts Amherst.

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