Citation Export Guide
Using RefWorks for Annotations
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Manage citations and create formatted bibliographies in various output styles (e.g. MLA, APA, Chicago).
Last Updated: Oct 11, 2016 URL: Print Guide RSS Updates

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New RefWorks

Interested in the migration to the New RefWorks

Check out the resource guide



There are Many Ways to get help from a UMass Librarian:

At the Du Bois Library
Libarians are available:

Monday - Wednesday  
on call 9 - 10
10 - 7

Thursday and Friday
on call 9 - 10
10 - 5

Saturday Closed
Sunday Closed

Reference Desk

Science and Engineering Library:
Reference Desk Open

Monday - Friday 8 - 5
Saturday Closed
Sunday Closed

Reference Desk

Instant Message:
Instant Message with a Reference Librarian during staffed hours.

Contact Us:
See the other ways you can contact a reference librarian.

Subject Specialist Librarians:
Click for a listing of Librarians and their subject areas of expertise


Log In

New to RefWorks?
Sign up for an Individual Account

Current Users
Login to your RefWorks Account

Schedule a RefWorks Consultation

Group Code is RWUMassA


Contacting RefWorks

RefWorks Offers Technical Support

Monday-Friday ­ 6 AM PT ­ 5 PM PT

Contact RefWorks at:

Tel: +1.775.327.4105

Or submit a form to start a "case" (contact) with Proquest (Refworks' parent company)

To begin a case:

First go to the Proquest Support Center and fill out this form

Under the first heading "Products," choose "Refworks"

Under the next heading "Category" choose the type of problem you are having with RefWorks 

Fill out the rest of the form with your contact information

Then click "Continue" and follow the rest of the directions

RefWorks (ProQuest) will contact you directly about your problem



RefWorks Help

Need help with RefWorks:

RefWorks YouTube Channel

Schedule an appointment with a UMass Amherst Librarian



Access RefWorks via Smart phones, PDAs and cell phones. Features include the ability to view references in a RefWorks account, search within RefWorks, add a note to a reference and add new references using a “smart add” option. 

© 2016 University of Massachusetts Amherst.

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